Southwest Pilots Assoc. VP exposes airline's chaotic cancellations as pilots remain 'in the dark'
Southwest Airlines pilots union VP on ‘incredibly frustrating’ flight cancellations: ‘We were left in the dark’
Vice president of Southwest Airlines Pilots Association Captain Mike Santoro provides insight on the ongoing Southwest flight cancellations and what the company can do to improve the situation.
The vice president of Southwest Airlines Pilots Association pulled the curtain back to reveal the company's "incredibly frustrating" lack of transparency regarding the thousands of flight cancelations during a Thursday appearance on "Mornings with Maria."
The Union vice president Capt. Mike Santoro explained that Southwest has left the Pilots Association helplessly "in the dark" throughout the entire recuperation process – even the recovery plan.
SOUTHWEST AIRLINES PILOTS ASSOCIATION ON CANCELATIONS: AIRLINE 'WASN'T PREPARED'
Santoro argued that one of the "most frustrating things" about the cancelation chaos has been the lack of communication from executive management.
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