Tesco shakes up Clubcard scheme – with vouchers and statements affected

Tesco will stop giving out paper coupons that save customers money.

The Clubcard loyalty scheme is set to be shaken up by new rules in upcoming weeks.

From May, automatic statements and vouchers will stop arriving through letterboxes anywhere in the country.

Which could be frustrating for those who rely on them to save cash – but, luckily, you will be sent paper copies if you specifically request them from the supermarket.

For those happy to make the change, any accumulated points will be moved over into email vouchers with a barcode for customers to scan at the checkout. You can do this on your smart phone.

Tesco explained to the Mirror that it will make the change for those who shop online and they will receive an email letting them know about the change.

Not all customers will be affected however so keep an eye on your inbox to check if you will be.

If you have received an email and want to keep receiving your quarterlyClubcard statementand vouchers by post, you'll need to actively opt back in.

To do this, sign into your MyClubcard account online and click on “statement preferences” then change it back to say “by post” before May 5.

If you change your preferences after May 5 you will receive your statement and vouchers by post but will then get your August paperwork in the post.

The shake-up is part on a major store transformation that will see Tesco – already the largest in the UK – open up another 59 shops around the UK.

Openings will take place over the next 12 months.

News of the shake up came after the supermarket announced it would be scrapping its Metro store format.

Chief executive Ken Murphy said the latest opening programme will take it to a total of over 2,000 Express stores and 1,001 shops.

“Our priority is to be the most convenient retailer,” Murphy said.

“That means serving customers wherever, whenever and however they want. No matter where our customers live, or how they shop.”

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