Tesco outlines strict new lockdown shopping rules – ‘please shop alone’

Tesco outline their latest shopping measures ahead of lockdown

Tesco has changed its way of operating this year by implementing safety rules throughout their stores. With coronavirus cases still high in the UK, the supermarket giant has updated its rules which all customers must adhere to.

Sharing the new guidance to its website, Tesco explained: “Now that strict national lockdown measures are in place again, we wanted to share an update on some of the ways we’re supporting you to shop safely.”

Customers are now urged to shop alone with only a few exemptions to the rule.

Tesco said: “Please shop alone unless you’re a carer or with children. We also encourage you to shop only when you need to. In line with Government guidance to stay at home.”

If shoppers can’t get to the store for their essential shop, Tesco offers home delivery and Click & Collect as alternatives, although these are high in demand.

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As well as shopping following the one person per household rule, customers won’t be allowed into stores unless they are wearing a face mask. 

Tesco outlined: “To protect our colleagues and customers, we won’t let anyone into our stores who isn’t wearing a face covering, unless they’re exempt in line with government guidance.

“Please also make sure that you wear your face covering – covering your mouth and your nose.”

The news comes as the new strain of coronavirus identified in the UK is said to spread more rapidly, with supermarkets thought to be a hotspot for the virus.  

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Another rule that Tesco has implemented is a one-in, one-out rule where the supermarket monitors the number of customers in-store at any one time..

The retailer added: “We continue to limit the number of people in our stores and we have a ‘one-in, one-out’ system in place to ensure social distancing.”

To help reduce the number of customers in-store, Tesco also has a traffic light system in the majority of its stores.

This will indicate when customers can enter the supermarket and when they must queue outside.

Tesco said: “We have introduced a traffic light system at more than 1,300 of our store entrances. The system monitors numbers and will light up green when you can safely enter.

“If the light is red, then the limit has been reached and our colleagues will ask you to join a queue outside the store.”

When visiting the supermarket for an essential shop, customers can find sanitising stations in the store.

The retailer explained: “We have cleaning stations in our stores so that you can sanitise your trolley or basket, and you’ll find plenty of hand sanitiser around the store to use while you shop.”

For vulnerable and elderly customers, Tesco is continuing to offer dedicated shopping hours for vulnerable customers and recommends checking the online store locator tool to find out your local store’s hours.

Tesco added: “Some of our stores open an hour early on Sundays, at 9am. The first hour is just for browsing, so you’ll only be able to check out your shopping from 10am.

“As the NHS continue to work hard each day, we’d like to extend the thank you for all they are doing. We’re giving NHS, emergency service, and care workers priority entry to our stores to help them shop when they have the time. If there’s a queue at the front of the store, please come to the front with your valid ID to enter.”

Tesco isn’t the only supermarket restricting entry to those who aren’t wearing a face covering. 

Morrisons, Sainsbury’s and Asda are also enforcing face mask wearing when in-store and are asking shoppers to shop alone.

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