Boots to reopen beauty halls next month – but shoppers will have to follow new rules

BOOTS is set to reopen its beauty halls from next month and the retailer has revealed a first glimpse of how stores will look.

New pictures show beauty counter staff wearing gloves and a face visor while serving customers.

Beauty counter staff will still be able to give make-up advice, but this service will be revised so there is no contact between workers and shoppers.

Other changes include no testers for make-up and perfumes.

When they eventually return, testers won’t be on public display in the beauty aisles, and will be dispensed by a beauty adviser.

Beauty halls are set to reopen from June 15, in line with the government easing its lockdown restrictions.


To keep customers safe, shoppers will be asked to maintain a two distance space and there will be hand sanitiser stations dotted around stores.

Boots will also start trialling online appointments with beauty specialists, to accommodate customers who don't want to leave their home.

Boots has remained open during the coronavirus crisis, with the exception of its in-store beauty and fragrance counters.

The retailer, which was classed as an essential store during lockdown, made the decision to temporarily close its counters on March 24.

What shops can open from June 15?

BORIS Johnson has confirmed that from June 15, non-essential shops including charity and betting shops can reopen.

However, this is only if the government is satisfied that the UK is still meeting the five tests needed to ease lockdown measures.

This includes the rate of coronavirus infection decreasing to manageable levels and the NHS having the capacity to provide critical care.

Here is the full-list of stores that will be allowed to reopen from mid-June:

  • Fashion shops
  • Charity shops
  • Betting shops and arcades
  • Tailors, dress fitters and fashion designers
  • Auction houses
  • Antique stores
  • Retail art galleries
  • Photography studios
  • Gift shops and retail spaces in theatres, museums, libraries, heritage sites and tourism sites
  • Mobile phone stores
  • Craft fairs
  • Similar types of retail

Stores that have reopened:

  • Hardware and homeware stores
  • Car dealerships (from June 1)
  • Indoor and outdoor markets (from June 1)

Shops that have been allowed to stay open during lockdown:

  • Supermarkets
  • Pharmacies
  • Takeaways and food deliveries
  • Health shops
  • Medical services – eg, dentists
  • Vets
  • Newsagents
  • Pet shops
  • Hardware stores
  • Retail shops in hospitals
  • Petrol stations
  • Bicycle shops
  • Laundrettes and dry cleaners
  • Undertakers
  • Banks, building societies
  • Short-term loan providers, credit unions and cash points
  • Storage and distribution centres
  • Post Offices
  • Car rental services and car parks near vital services such as supermarkets
  • Public toilets
  • Car garages and repair shops
  • Food banks and shelters

Boots has 2,465 shops in the UK – use the online store finder to locate your nearest one.

We've asked how many shops have beauty halls and we'll update this story when we get a response.

Joanna Rogers, trading director and VP of beauty at Boots says: “The health and wellbeing of our customers and colleagues will always be our first priority.

“We have explored just how our customers can enjoy our much-loved beauty halls and shop for the beauty brands they love with confidence, in a socially distant way.”

Shops that have recently reopened their doors include DFS,  Furniture Village, Dunelm and Ikea.

Fast food retailers including McDonald's, KFC and Burger King have also started serving customers again.

The Sun has rounded up how shops will look after lockdown – including no changing rooms and limits on customers in stores.

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